Our Promise To You

The Tailors Mark 100% Satisfaction Guarantee is central to ensuring all customers have a wonderful experience.

If you are not happy with your first shirt simply return it unworn within 60 days and we will arrange whatever is necessary to ensure your satisfaction. It may be best to arrange for minor alterations to your shirt or we may choose to make another shirt free of charge. Whether it was the tailoring or the measurements, we want you to be happy.

If you are not happy with your first suit order, Tailors Mark will offer to re-imburse you up to $55 for any minor alterations that are easily performed by your local alterations centre.

Please contact us with any questions, issues, problems or compliments.


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